Information we collect
Yorktown Yorkies collects the information you choose to provide through our waitlist, puppy application, email, phone, and future Yorktown Family Portal. This may include contact information, household and pet-care details, puppy preferences, references, consent choices, and records connected with an approved placement.
We also retain basic technical records needed to protect the forms, document consent, prevent duplicate submissions, and maintain the security and reliability of the website.
How we use information
We use this information to review placement fit, communicate about your request or application, match puppies thoughtfully, prepare agreements and records, administer reservations and homecoming, provide ongoing family support, operate ProvenPet Life features, prevent fraud, and comply with legal obligations.
Email and text updates
Transactional emails keep you informed about the waitlist, application review, reservation, assigned puppy, documents, payments, homecoming, or family portal. Text messages are optional and are sent only when you separately opt in. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe from texts or HELP for help. Opting out of texts does not affect your application; we may continue necessary communication by email or phone.
Mobile information, text-message opt-in data, and consent are not shared with third parties or affiliates for their marketing or promotional purposes. We may provide information to vendors that help us deliver messages, host records, secure the website, process authorized payments, or provide other services on our behalf. Those providers may use the information only to perform those services.
Sharing and disclosure
Yorktown Yorkies does not sell your personal information. We may share information with service providers working for us, references you authorize us to contact, veterinary or transport professionals involved in an approved placement, or authorities when required by law or necessary to protect people, animals, or our services.
Retention and security
We keep information for as long as reasonably needed for application review, business records, placement support, a pet’s lifetime record, dispute prevention, or legal obligations. We use access controls and reputable service providers, but no online system can guarantee absolute security. Please do not submit Social Security numbers, payment-card details, government ID images, or detailed financial information through the public forms.
Your choices
You may ask to review or correct your contact information, withdraw an application, unsubscribe from marketing email, or stop text messages at any time. Some records may be retained when needed for legal, security, animal-welfare, or transaction purposes.
Contact us
Questions or privacy requests may be sent to YorktownYorkies.1@gmail.com or by calling or texting (904) 478-9001.